Servicemanagement – alle Bücher

Fritz Kleiner
IT Service Management

mitp Business

IT Service Management systematisch etablieren und IT-Services zukunftssicher organisierenFür IT-Leiter, IT Service Manager und IT-Berater , die IT Service Management strukturiert aufbauen oder weiterentwi…

lieferbar ab 30.7.2026.

Buch

Martin Beims, Michael Ziegenbein
IT-Service-Management in der Praxis mit ITIL®

Was Sie für die Foundation-Zertifizierung über ITIL® wissen müssenEin Überblick über ITIL® sowie ergänzende Standards und MethodenWie Sie IT-Service-Management erfolgreich gestalten und verankernZahlreich…

lieferbar ab 11.9.2026.

Buch, Sonstige Artikel

Daniel Taradzic
Enterprise Service Management als Wertschöpfungsinstrument für IT-Dienstleistungsunternehmen in der DACH-Region

Forschungsreihe PHW

Eine kritische Analyse der Literatur zur aufstrebenden Disziplin Enterprise-Service-Management (ESM) und bestehender Wertschöpfungstheorien zeigt, dass ein ganzheitlicher Ansatz bisher noch nicht untersuc…

lieferbar ab 20.9.2026.

Buch

Robert Scholderer
Design und Management von IT-Services

Handbuch für den qualitätsgesicherten Aufbau des IT-Servicemanagements im UnternehmenUnterstützung für IT-Unternehmen, die sich serviceorientiert und marktfähig aufstellen oder weiterentwickeln wollenZahl…

sofort lieferbar

Buch

Frank M. Marks
IT Service Continuity Management

Sicherheit und Zuverlässigkeit in der ITBei der Arbeit mit modernen IT-Infrastrukturen sind Sicherheit und Zuverlässigkeit die größten Tugenden. Gutes IT Service Continuity Management (ITSCM) sorgt dafür,…

sofort lieferbar

Buch

fwd: Bundesvereinigung Veranstaltungswirtschaft e. V., IFES - International Federation of Exhibition & Event Services
Quick Guide ISO 20121 - Nachhaltigkeitsmanagement in der Veranstaltungsbranche

Dieses Buch zeigt praxisnah und auf den Punkt, wie Sie ein nachhaltiges Veranstaltungsmanagementsystem Schritt für Schritt in Ihrem Unternehmen etablieren. Nachhaltigkeit ist längst ein Schlüsselfaktor fü…

lieferbar innerhalb 2-3 Wochen

Buch

Andrea Saporito, Baroum Mrad Georgis
Healthcare Services Management

Organizational behaviour in healthcare.- Navigating the evolving landscape of healthcare recruitment.- Uniting the workforce - Harnessing the power of team building in healthcare organizations.- Embracing…

lieferbar innerhalb 2-3 Wochen

Buch

Christian Bux
Strategies for a Sustainable and Environmentally Friendly Hospital Foodservice Management

Environmental Humanities: Transformation, Governance, Ethics, Law - Band 6

Sustainable catering aspires to reduce the environmental impacts of foodservice by serving nutritional, safe and environmentally friendly meals, and Italy has embraced the adoption of environmentally frie…

lieferbar innerhalb 2-3 Wochen

Buch

Service Innovation and Management

Future of Business and Finance

This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights the central role of service management and service inno…

lieferbar innerhalb 2-3 Wochen

Buch

Mehmet Toy
AI/ML For Networks, Services, and Management

This book provides artificial intelligence and machine learning (AI/ML) fundamentals, including models, architectures, design, implementation, and management of end-to-end business services such as Carrie…

lieferbar ab 17.12.2026.

Buch

Octavia-Luciana Madge, Elena Popescu
Knowledge Management and Quality Management in Reshaping Library and Information Services

This book offers an original and research-informed examination of how Quality Management and Knowledge Managementcan be effectively integrated to enhance the performance and strategic development of libra…

lieferbar innerhalb 2-3 Wochen

Buch

Christian M. Wegner
The Management of Service Business

By focusing on the management aspects of the service business for large systems and installations, this book aims at closing the gap in technical literature regarding this subject. It covers all relevant …

lieferbar innerhalb 2-3 Wochen

Buch

Claire Agutter, Michelle Major-Goldsmith, Simon Dorst
Service Integration and Management (SIAM) Foundation

Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations…

lieferbar innerhalb 2-3 Wochen

Buch

Youth Conservation Corps

Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. The Youth Conservation Corps (YCC) is perhaps the most well recognized summe…

lieferbar innerhalb 2-3 Wochen

Buch

Embracing Sustainability Management Through Excellence in Services

This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today's unpredictable and fragile business landscapes.Presenting the…

lieferbar innerhalb 2-3 Wochen

Buch

Salvatore Gariuolo, Stefano Longo
Context-Aware, Real-Time Fleet Management

In an emergency, every second counts, and even a small mistake can cost lives. Yet emergency fleets - ambulances, fire trucks, and police vehicles - still rely on platforms that are unable to integrate th…

lieferbar ab 8.9.2026.

Buch

Salvatore Gariuolo, Stefano Longo
Context-Aware, Real-Time Fleet Management

In an emergency, every second counts, and even a small mistake can cost lives. Yet emergency fleets - ambulances, fire trucks, and police vehicles - still rely on platforms that are unable to integrate th…

lieferbar ab 8.9.2026.

Buch

A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu
Service Systems Engineering and Management

Operations Research Series

In today's world, the globalization of services has become a standard practice for businesses due to advancements in computer technology and the widespread growth of the internet. Service providers can no…

lieferbar ab 27.10.2026.

Buch

Claire Agutter, Barry Corless, Latha Aiyer
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK)

Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations…

lieferbar innerhalb 2-3 Wochen

Buch

Organization and Management of Critical Care Services, an Issue of Critical Care Clinics

In this issue of Critical Care Clinics , guest editors Drs. Stephen M. Pastores and John M. Oropello bring their considerable expertise to the topic of Organization and Management of Critical Care Service…

lieferbar innerhalb 2-3 Wochen

Buch

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