IT-Service-Management – alle Bücher, Seite 3

Rainer Gut
Serviceempathie entfalten

In einer Zeit, in der technologische Exzellenz allein nicht mehr ausreicht, um Kunden nachhaltig zu begeistern, rückt eine entscheidende Fähigkeit in den Mittelpunkt: Empathie. Doch wie lässt sich Einfühl…

lieferbar innerhalb 2-3 Wochen

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Christian Bux
Strategies for a Sustainable and Environmentally Friendly Hospital Foodservice Management

Sustainable catering aspires to reduce the environmental impacts of foodservice by serving nutritional, safe and environmentally friendly meals, and Italy has embraced the adoption of environmentally frie…

lieferbar innerhalb 2-3 Wochen

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Jari Stenvall, Tony Kinder
Problem-solving and Learning for Public Services and Public Management

In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new…

lieferbar innerhalb 2-3 Wochen

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Rainer Gut
Serviceempathie entfalten

In einer Zeit, in der technologische Exzellenz allein nicht mehr ausreicht, um Kunden nachhaltig zu begeistern, rückt eine entscheidende Fähigkeit in den Mittelpunkt: Empathie. Doch wie lässt sich Einfühl…

lieferbar innerhalb 2-3 Wochen

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Challenges of Healthcare Systems in the Era of COVID-19

In light of the Covid 19 pandemic and its impact on healthcare systems, this book examines health care innovations and service management models and discusses significant reforms and organizational and ma…

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Martin Hobratschk
Mvp Kb

What if your knowledge base could be the most valuable player in your customer service operation? For too many companies, the knowledge base (KB) is an afterthought, often a chaotic collection of outdated…

lieferbar innerhalb 2-3 Wochen

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Deborah Saunders
Remarkable Brand Experiences

In this book, you'll discover what is meant by the Branded Customer Experience, why it's so important today, some of the common hurdles in executing a brand experience strategy, compelling examples from c…

Erscheint bald

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Sustainable Wealth Management Revisited

This edited book discusses the transformative impact of women in the financial sector, spotlighting female leaders pioneering sustainable wealth management practices. Through in-depth interviews, case stu…

lieferbar ab 25.10.2025.

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April Rudin, Nick Rice
Wealth Management with a Difference

A unique playbook for success for wealth managers and financial advisors in the face of sweeping generational changeThere are hundreds of thousands of financial advisors globally serving clients whose nee…

lieferbar ab 27.10.2025.

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Erin Motz
Yoga Fix

An accessible guide designed for beginners and those struggling with common modern ailments, offering step-by-step photographic instructions for effective yoga poses and stretches that target issues like …

lieferbar innerhalb 1-2 Wochen

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Karen Smiley
Medical Billing & Coding for Dummies

An essential guide to starting a career in medical billing and coding.Health care is growing by leaps and bounds, and every medical office, hospital, and urgent care center needs at least one medical bill…

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Daniel Hicks, Carra S Sims, Mary Avriette
The Army Combat Fitness Test (ACFT) and the Health of the Active Component

This report examines the relationship between the Army Combat Fitness Test (ACFT) and injury risk among active component soldiers and recommends policy options that the Army can consider to assess soldier…

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James Davies
Body

The Sunday Times bestseller with all the strategies you need to prevent pain and fuel your body to its fullest health potential.'James is incredible - he has played a huge role in helping me manage my fit…

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Brett Gardner
Buffett's Early Investments

Buffett's Early Years investigates ten investments that legendary investor Warren Buffett made in the 1950s and 1960s-earning him his first millions-and uncovers unique insights in the process.

sofort lieferbar

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Annie Lowrey
The Time Tax

A powerful investigation into how and why the government wastes our time with administrative burdens, how these burdens discriminate and drive inequality, and what we can do to protect our time---and make…

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Quentin Durand-Moreau
Job Stress Revisited

Provides a comprehensive framework for understanding mental health in the workplaceJob Stress Revisited: A Thought Provoking Take on Mental Health and Work offers a critical and much-needed re-evaluation …

lieferbar ab 4.12.2025.

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David Utzke
The Digital Asset Technology Guidebook

Discover how distributed ledger technologies work under the hood and learn how to identify those that are actually cryptographically secured and decentralizedIn The Digital Asset Technology Guidebook: Dec…

lieferbar ab 18.11.2025.

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Cristian Bravo, Sebastian Maldonado, Maria Oskarsdottir
Deep Learning in Banking

Unlock the potential of artificial intelligence to transform financial services for a new eraDeep Learning in Banking; Leveraging Artificial Intelligence for Next-Generation Financial Services by Cristián…

lieferbar ab 31.12.2025.

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Joyce Kay Avila
Hands-On Salesforce Data Cloud

>>This book will help you:Develop a plan to execute a CDP project effectively and efficientlyConnect Data Cloud to external data sources and build out a Customer 360 Data ModelLeverage data sharing …

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V. Srinivasan, Tim Faulkes, Albert Autin, Paige Roberts
Aerospike: Up and Running

"If you're a developer looking to build a distributed, resilient, scalable, high-performance application, you may be evaluating distributed SQL and NoSQL solutions. Perhaps you're considering the Aer…

lieferbar innerhalb 1-2 Wochen

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