Customer Experience – alle Bücher, Seite 2

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World Conference of AI-Powered Innovation and Inventive Design

IFIP Advances in Information and Communication Technology -Band 736

This book constitutes the proceedings of the 24th IFIP WG 5.4 International TRIZ Future Conference on AI-Powered Innovation and Inventive Design, TFC 2024, held in Cluj-Napoca, Romania, during November 6 …

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Ryan C

Everyone Has a Story

Everyone Has a Story follows young Milo Monkey through a heartwarming day in the jungle, as he discovers the hidden power of kindness. Inspired by real-life customer experience training, the story began a…

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Digital Transformation for Fashion and Luxury Brands

This book re-evaluates the diffusion and positioning of fashion and luxury brands following the impact and disruption of digital transformations, particularly on existing omni-channel models and touchpoin…

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Martin Kihn, Andrea Chen Lin

Customer 360

Praise for CUSTOMER 360 "Customer 360 stands out in a crowded conversation by showing businesses how they can use complex new technologies to give customers the better experiences they want and to unlock …

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Ross Smith, Mayte Cubino, Emily McKeon

The AI Revolution in Customer Service and Support

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revol…

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