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Jari Stenvall, Tony Kinder
Problem-solving and Learning for Public Services and Public Management

In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can create new…

lieferbar innerhalb 2-3 Wochen
Buch
Aktueller Preis: EUR 85,33

Octavia-Luciana Madge, Elena Popescu
Knowledge Management and Quality Management in Reshaping Library and Information Services

This book offers an original and research-informed examination of how Quality Management and Knowledge Managementcan be effectively integrated to enhance the performance and strategic development of libra…

lieferbar ab 17.2.2026.
Buch
Aktueller Preis: EUR 147,93

Christian M. Wegner
The Management of Service Business

By focusing on the management aspects of the service business for large systems and installations, this book aims at closing the gap in technical literature regarding this subject. It covers all relevant …

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Aktueller Preis: EUR 13,99

Santhosh Mathew, Bhumi Purohit, Devesh Sharma
Public Financial Management, State Capacity, and Public Services in India

Even when public programmes are well-funded and well-designed, why do they fail to deliver? While existing research in political economy has identified various challenges affecting public service delivery…

lieferbar ab 24.4.2026.
Buch
Aktueller Preis: EUR 172,39

Dirk Klimkeit, Pengji Wang, Huiping Zhang
International Management in Service Firms

This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. …

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Buch
Aktueller Preis: EUR 106,66

A Human-Centered Approach to Quality and Excellence in Management

This book provides a comprehensive overview of how quality management can be rethought and revitalized to meet the challenges of today's and future socio-economic management. Presenting the outcomes of th…

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Aktueller Preis: EUR 197,13
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