Service Management – alle Bücher, Seite 5

Maria Cucciniello, Greta Nasi, Gregory Porumbescu, Rosanna Tarricone
Design Strategies in Public Services

This Element explores the transformative impact of integrating service design principles into public management and administration, championing a user-centred approach and co-design methodology. By review…

lieferbar ab 31.12.2025.

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Data Analytics for Decision Making towards Business Excellence

This edited volume collates discussions on latest challenges, opportunities, trends and practices applicable to two major business sectors -- retail and financial services -- and chapters are segregated a…

lieferbar innerhalb 2-3 Wochen

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Beatrice E. Edler
Knowledge Services and Privacy-by-design

Knowledge services - combining information management, knowledge management, and strategic learning - is the methodology that could change the view of privacy. Not only should privacy be a legal requireme…

lieferbar ab 14.10.2026.

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Carol W Lewis, Stuart C Gilman, Kimberly Nelson
The Ethics Challenge in Public Service

Newly revised edition of the classic text for ethics in public serviceSince it was first published in 1991, The Ethics Challenge in Public Service has become the classic text on public sector ethics used …

lieferbar ab 24.3.2026.

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Stuart E Jackson, Ilya Trakhtenberg
Predictable Winners

"Consistent innovation success requires more than big breakthroughs. It requires a comprehensive approach to reducing risk at every step of the innovation journey--from concept development through co…

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Library Technical Services

This book takes a look at the future of technical services post-pandemic and at the brink of technological disruptions through a diversity, equity, inclusion, and accessibility lens.Libraries have undergo…

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Hali R Keeler
Working with Library Collections

Library support staff who work with collections assist with the processes that put library materials on the shelf or online; this work requires knowledge and understanding of publishers, vendors, collecti…

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Sustainable Asset Management

Sustainable Finance

As the landscape of wealth management undergoes significant transformation, driven by advancements in technology, an increasing emphasis on sustainability, and a generational shift within the industry, th…

lieferbar ab 2.2.2026.

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Walt Shill, Andi Baldwin, Erika Flowers, Jacob Parks
The Growth Engine

SCALE YOUR GROWTH FUNCTION TO A WORLD-CLASS BUSINESS DEVELOPMENT MACHINEThere comes a point where firms must move beyond the immediate connections of the founding partners to build a predictable and scala…

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Vithala R. Rao
Applied Conjoint Analysis

Springer Texts in Business and Economics

This book provides different applications and methods of conjoint analysis in marketing. It gives an introduction into the basic ideas of conjoint analysis and describes the steps involved in designing a …

lieferbar ab 19.1.2026.

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Suzanne C Toton
When Doing Good Isn't Good Enough

A powerful case study demonstrating how principled commitment and strategic vision can fundamentally redefine an organization's impact and purposeIn the aftermath of the Rwanda genocide, humanitarian orga…

lieferbar innerhalb 2-3 Wochen

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Designing Next-Gen Libraries

Current Topics in Library and Information Practice

Recent trends in the advancement of technology, in processes and systems enable humankind to undergo a lot of challenges in upgrading their skills and systems in the information world. One needs to quickl…

sofort lieferbar

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Fischer, Bernd R. (Managing Director of IDS GmbH - Analysis and Reporting Services (a subsidiary of Allianz SE), Frankfurt, Germany), Russ Wermers (Associate Professor of Finance, Smith School of Business, University of Maryland, USA), Brian singer
Performance Evaluation and Attribution Volume 1

Performance Evaluation and Attribution Volume One: Asset Pricing and Models, Second Edition , presents an updated, comprehensive exploration of portfolio evaluation. Based on the authors' Performance Eval…

lieferbar ab 1.2.2026.

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Joe Garner, John P Calamos
The Sky's the Limit

PRAISE FOR THE SKY'S THE LIMIT"The American Dream holds that anyone, regardless of background and circumstances, should have the opportunity to lead a life of service, success, and meaning. Few peopl…

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Carolyn J Heinrich, Deanna Malatesta, Eleanor Carter, Michael Gibson
Contracting for Public Value

Public-private partnerships (PPPs) play an increasingly central role in the delivery of public services worldwide, promoting long-term institutional cooperation through multisector partnerships. If well-s…

lieferbar ab 29.4.2026.

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Yvonne Zurynski, Mark Exworthy,
Organising the Health Care Workforce

This book explores some of the most daunting workforce challenges in healthcare services in history. These challenges are not new, but reflect decades of under-investment and lack of strategic planning. A…

lieferbar innerhalb 2-3 Wochen

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Herbert Lippmann, Bernadette von Wittern
Mit Produktmanagement Marktchancen nutzen

Edition Wissenschaft & Praxis

'Product Management for Technical Products and Services': Product management is the best organizational form to be successful with innovative products. Product Managers are responsible for product success…

lieferbar ab 5.2.2026.

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Heather D Ramsay, Marie Rutherford
Plunkett's Procedures for the Canadian Medical Administrative Assistant

Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential öce procedures required by today's heal…

lieferbar ab 13.4.2026.

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Economics of Grids, Clouds, Systems, and Services

This book constitutes the refereed proceedings of the 20th International Conference on Economics of Grids, Clouds, Systems, and Services, GECON 2024, held in Rome, Italy, during September 26-27, 2024.The …

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Ugochukwu Mmaduabuchi Onwunyi
E-Administration and Service Delivery in the Public Sector:

The book is an attempt to capture the extent of ICT adoption and usage in public higher institutions in Anambra State, Nigeria. Such areas covered in the research includes Public Service delivery, staff m…

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