Customs – Bücher, CDs, LPs und mehr, Seite 7

John Goodman

Strategic Customer Service

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M…

Internal Marketing: Issues and Perspectives for Internal Customer-Centric Management

There has been a growing interest in the subject of internal marketing: issues and perspectives, principles, foundations and concepts in recent years amongst academics and practitioners because there is a…

Serving the Customer

This book examines key aspects of selling and the sale of goods and services in B2C and B2B. Renowned scholars and practitioners contributed their expertise with a wide range of articles about how to serv…

Martin Kihn, Andrea Lin

Customer 360

Praise for CUSTOMER 360 "Customer 360 stands out in a crowded conversation by showing businesses how they can use complex new technologies to give customers the better experiences they want and to unlock …

Alexandra Furbee

Ireland - Culture Smart!

Most guidebooks on Ireland will tell you where to stay and what to see. Culture Smart! Ireland is written for people who want to know more and go deeper. Here you will find the beliefs and attitudes of th…

Russell Maddicks

Guatemala - Culture Smart!

The largest and most populous Central American country, Guatemala is a land of contrasts and contradictions. It offers great physical beauty alongside ancient Mayan ruins and a conglomeration of diverse p…

The Beach Boys

Spirit Of Hawaii

Simon & Garfunkel

Bridge Over Troubled Water (Limited Numbered Edition) (Hybrid-SACD)

Simon & Garfunkel waren das erfolgreichste Duo der 60er Jahre. Und sie waren (gemessen an den Schallplattenverkäufen) auch das erfolgreichste Duo der 70er, der 80er und der 90er Jahre, obwohl die beiden s…

The Beach Boys

Little Deuce Coupe / All Summer Long

Nicole Brewer, Culture Smart!

Oman - Culture Smart!

Don't just see the sights―get to know the people. The Sultanate of Oman, long regarded as one of the more mysterious countries of the Arabian Peninsula, is finally getting more of the attention it so des…

Anja Dreschke

Kölner Stämme

Als Kölner Stamme bezeichnen sich rund 80 Vereine aus Köln und Umgebung, die in ihrer Freizeit historische Lebenswelten ihnen >fremderAnderenEigeneFremde< auszusagen scheinen. Ihr Dokumentarfilm »Die Stäm…

Sarah Riches, Culture Smart!

Britain - Culture Smart!

Don't just see the sights―get to know the people. Britain is emerging from a decade of historic change. A Scottish bid for independence saw the relationship of the four nations evolve, and the passing of…

Isabella Morris, Culture Smart!

Egypt - Culture Smart!

Don't just see the sights―get to know the people. At first sight, modern-day Egypt is an unruly and chaotic place: a cacophony of sounds, an overload of smells, and a swirling visual feast. Ancient churc…

Fred Selnes, Michael D Johnson

Customer Portfolio Management

How to create value with all the customers in a portfolio, from the stronger relationships that increase profit margins to the weaker relationships that increase scale. Which would you rather have: a sma…

V. Kumar

Valuing Customer Engagement

In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate a profitable approach to customer management. There is a pressing need …

Shane Wang, Neil Bendle

The Customer Asset

This book delves into the concept of customers as financial assets, explaining how firms can assess investments in customer relationships. The authors present the VARIED framework for quantifying the cust…

Michael Kleinaltenkamp, Laura Elgeti, Katharina Prohl-Schwenke

Customer Success Management

End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first imp…

The Replacements

Sorry Ma, Forgot To Take Out The Trash

Von der Garage in das Herz der Independent-Gemeinde: 1979 begannen Paul Westerberg, Chris Mars, Tommy Stinson und sein Bruder Bob Stinson in einer Garage in Minnesota, ihre Instrumente zu malträtieren, nu…

Bellissima!: More 1960s She-Pop From Italy (White Vinyl)

Comprising soaring big beat ballads, the occasional guitar-driven nugget and other feminine pop gems of the stylish Italian variety, this much-anticipated follow-up to “Ciao Bella!” (one of Ace Records’ b…