Customs – Bücher, CDs, LPs und mehr, Seite 10

Martin Kihn, Andrea Chen Lin

Customer 360

Praise for CUSTOMER 360 "Customer 360 stands out in a crowded conversation by showing businesses how they can use complex new technologies to give customers the better experiences they want and to unlock …

The Beach Boys

Spirit Of Hawaii

William Henry Burroughs

A treatise on the law of taxation as imposed by the states and their municipalities: or other subdivisions, and as exercised by the government of the United States, particularly in the customs and internal revenue

Reprint of the original, first published in 1877. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

William Henry Burroughs

A treatise on the law of taxation as imposed by the states and their municipalities: or other subdivisions, and as exercised by the government of the United States, particularly in the customs and internal revenue

Reprint of the original, first published in 1877. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

George Cruikshank, William Hone

The every day book: or, A guide to the year: describing the popular amusements, sports, ceremonies, manners, customs, and events, incident to the three hundred and sixty-five days, in past and present times

Reprint of the original, first published in 1878. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

John Goodman

Strategic Customer Service

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M…

Simon & Garfunkel

Bridge Over Troubled Water

Simon & Garfunkel waren das erfolgreichste Duo der 60er Jahre. Und sie waren (gemessen an den Schallplattenverkäufen) auch das erfolgreichste Duo der 70er, der 80er und der 90er Jahre, obwohl die beiden s…

Fred Selnes, Michael D Johnson

Customer Portfolio Management

How to create value with all the customers in a portfolio, from the stronger relationships that increase profit margins to the weaker relationships that increase scale. Which would you rather have: a sma…

V. Kumar

Valuing Customer Engagement

In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate a profitable approach to customer management. There is a pressing need …

Shane Wang, Neil Bendle

The Customer Asset

This book delves into the concept of customers as financial assets, explaining how firms can assess investments in customer relationships. The authors present the VARIED framework for quantifying the cust…

Michael Kleinaltenkamp, Laura Elgeti, Katharina Prohl-Schwenke

Customer Success Management

End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first imp…

Eliot Stein

Custodians of Wonder

"A vivid look at the ten key people who are maintaining some of the world's oldest and rarest cultural traditions. Eliot Stein has traveled the globe in search of remarkable people who are preserving some…

Ralf Strauss

Data-Driven Customer Engagement

Embark on a journey through the rapidly evolving landscape of Marketing Technology (MarTech) with this comprehensive guide. From understanding the strategic imperatives driving MarTech adoption to navigat…

Wayne Simmons, Tom DeWitt

The Customer Excellence Enterprise

Praise for THE Customer Excellence ENTERPRISE "More than a book; it's a compass for organizations navigating today's interconnected marketplace with authenticity and purpose. A practical guide for leaders…

Emanuela Stagno, Ada Maria Barone

Artificial Intelligence along the Customer Journey

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers' life, this book provides a com…

Mohamed Zaki

Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

Nick Mehta, Kellie Capote

Digital Customer Success

Creating a digital product that delivers value is merely the first step in a long path to company success. You must also ensure your customers know how to unlock the value contained within your software. …

Mohamed Zaki

Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

New Frontiers of Customer Strategy

Digital transformation has shaped a new landscape for companies and their customers, offering companies a wealth of data with which to develop customer knowledge. However, this evolution is just one of ma…