Sharlin: Omni-Banking: Impacting the Industry
Omni-Banking: Impacting the Industry
Buch
- tredition, 05/2024
- Einband: Kartoniert / Broschiert, Paperback
- Sprache: Englisch
- ISBN-13: 9783384224569
- Bestellnummer: 11862440
- Umfang: 120 Seiten
- Gewicht: 216 g
- Maße: 234 x 155 mm
- Stärke: 9 mm
- Erscheinungstermin: 10.5.2024
Achtung: Artikel ist nicht in deutscher Sprache!
Klappentext
The rise of omni-banking is a seismic shift in the financial industry. This approach transcends traditional channels, creating a unified experience across mobile apps, online banking, ATMs, in-person branches, and even chatbots.Imagine seamlessly starting a loan application on your phone and finalizing it with a video call to a loan officer on your laptop. This fluidity empowers customers to switch channels effortlessly, streamlining their banking journey.
But omni-banking goes beyond convenience. By leveraging data analytics, banks can personalize financial products and services across all touchpoints. Tech-savvy customers can leverage mobile apps, while those who prefer face-to-face interaction can still visit a branch. This caters to diverse needs, fostering trust and loyalty.
This data-driven approach isn't just about flashy interfaces. It strengthens the bank-customer relationship by anticipating needs and offering relevant solutions. Omni-banking is revolutionizing the industry, creating a future where accessibility, personalization, and a seamless experience go hand-in-hand
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