James: Collective Employee Turnover and Organizational Performance in Banking, Kartoniert / Broschiert

Klappentext

This title uses clear and concise language to capture the reader's attention. Here's a breakdown: ¿ "High Turnover, Low Performance": This paints a direct picture of the negative correlation between employee turnover and organizational success. ¿ "The Banking Industry's Revolving Door": This creates a vivid metaphor to illustrate the ongoing cycle of employee departures in the banking sector. We can delve deeper by exploring the specific consequences of high turnover in banking: ¿ Loss of Expertise: Experienced employees leaving the bank take valuable knowledge and skills with them, impacting efficiency and the quality of service. ¿ Training Costs: The constant need to recruit and train new employees increases operational costs and can disrupt overall workflow. ¿ Customer Dissatisfaction: Inconsistent service and a lack of familiarity with customer accounts can lead to frustration and customer defection. The title effectively frames employee turnover as a significant concern for the banking industry, suggesting a need for exploring solutions to retain talent and enhance organizational performance.