Embracing Sustainability Management Through Excellence in Services (Buch)

Embracing Sustainability Management Through Excellence in Services

Buch

Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
Herausgeber: Maria Vincenza Ciasullo, Federico Brunetti, Jacques Martin

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Springer Nature Switzerland, 07/2024
Einband: Gebunden, HC runder Rücken kaschiert
Sprache: Englisch
ISBN-13: 9783031651144
Bestellnummer: 11923556
Umfang: 236 Seiten
Auflage: 2024
Gewicht: 524 g
Maße: 241 x 160 mm
Stärke: 19 mm
Erscheinungstermin: 18.7.2024
Serie: Springer Proceedings in Business and Economics
Achtung: Artikel ist nicht in deutscher Sprache!

Klappentext

This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today s unpredictable and fragile business landscapes.

Presenting the outcomes of the 26th Excellence in Services International Conference, held in Paisely, UK, on August 31 September 1, 2023, the book brings together both selected research contributions and numerous best-practice examples in sustainability management. As such, it will help managers to improve their sustainability-related decision-making processes at various levels of the business ecosystem and integrate service excellence as a new way of thinking.